Cookie Policy

Effective Date: 15 October 2025

This Cookie Policy explains how Protect Clinical ("we", "us", "our") uses cookies and similar technologies on our website and clinical safety management platform (the "Services"). It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, recognise returning visitors, and provide aggregated information about usage. We also use similar technologies such as local storage and analytics identifiers, which operate in comparable ways.

2. Cookies We Use

We group cookies into the following categories:

Strictly necessary cookies: Required for core functionality such as security, authentication, session management, and your cookie preferences. These cannot be switched off in our systems as the Services would not function properly without them.
Performance and analytics cookies: Help us understand how visitors interact with the Services (e.g., page views, feature usage, navigation paths, platform performance) so we can improve functionality and user experience. We use Firebase Analytics for this purpose. Data is aggregated and not used to identify individuals. These cookies load only when you provide consent.
Functional cookies: Remember your choices, such as preferred dashboard layout, saved filters, notification preferences, or whether you have seen feature announcements. Declining these may limit some personalised features.

We do not use cookies for behavioural advertising or social media tracking.

3. Managing Your Preferences

When you first visit the Services, we present a consent banner that allows you to accept or reject non-essential cookies. You can revise your selection at any time by accessing the "Cookie preferences" link in the site footer or through your browser controls.

4. Browser Controls

Most web browsers allow you to manage cookies through their settings, including deleting existing cookies or blocking future ones. Instructions are available via:

Blocking some cookies may impact functionality. Strictly necessary cookies will continue to operate to ensure the Services remain secure and available.

5. Third-Party Services

We rely on privacy-focused infrastructure and analytics partners (Firebase by Google) that may set cookies when delivering the Services. These providers act under our instructions and data processing agreements, and cannot use data for their own purposes.

6. Specific Cookies We Use

Firebase Analytics

Purpose: Understand user behaviour, measure platform performance, and improve features
Type: Performance and analytics (requires consent)
Data collected: Page views, session duration, device type, browser type, anonymised user interactions
Retention: Aggregated data retained for up to 14 months
Provider: Google LLC (Firebase)

Session Management

Purpose: Maintain your logged-in session and authentication state
Type: Strictly necessary
Duration: Session-based (cleared when you close browser)

Cookie Preferences

Purpose: Remember your cookie consent choices
Type: Strictly necessary
Duration: 12 months

7. Changes to This Policy

We review this Cookie Policy regularly to reflect updates in technology or applicable law. The "Effective date" above shows the latest revision. Significant changes will be highlighted in the consent banner or via platform notifications.

8. Contact

If you have questions about our use of cookies, contact us at contact@mypracticemanager.co.uk or via our contact page.